About the Role
On a daily basis our Receptionists:
- Greet and welcome patients as they arrive at the surgery.
- Answer phone calls and schedule appointments.
- Assist with patient registration and update patient records.
- Manage patient flow and ensure a smooth check-in and check-out process.
- Take payments.
- Provide excellent customer service and address patient concerns.
- Co-ordiante with dental staff to ensure efficient scheduling and timely patient care,.
- Maintain cleanliness and organisation of reception area.
Requirements
We are looking for an experienced Dental Receptionist to join our team, two days per week (Tues/Weds) from September 2023. The ideal candidates will have:
Experience in Reception or other Customer Services role preferred.
Familiarity with dental terminology and procedures is an advantage.
Be proficient in using phone systems and computer software for scheduling appointments.
Strong communication skills, both verbal and written.
Excellent interpersonal skills and ability to work well in a team environment.
Be detail -oriented with the ability to multitask and prioritise tasks effectively.
About the Company
We are a family-focused, friendly and independent dental practice in central St Ives who pride ourselves in offering the kind of dental care that we would expect for ourselves.